De-escalation Training

Location:
Norman Emergency Operations Center
2801 E. Robinson Street
Norman , OK

Date/Time:
March 15, 2025 - March 15, 2025
11:30 to 1:00

Description:
De-Escalation Training Objectives: • Define and discuss anger, aggression, and violence • Identify how anger, aggression, and violence can be increased or decreased in client encounters • Practice techniques to self-calm when someone is increasing in aggression • Describe signs of escalation in client scenarios • Contrast responses that make the situation more/less escalated • Role play debriefing strategies following an escalation incident • Examine current organizational policies with a goal to create ones that help to prevent/respond to escalation

Additional Information:

De-Escalation Training*

(Open house to follow from 1:00-2:00 pm)

March 15, Saturday, 11:30 am-1:00 pm

Norman Emergency Operations Center

2801 E Robinson St, Norman, OK 73071

Wanda Robinson, PhD, MSPS, APRN-CNS, PMHCNS-BC & Brandi Stanley, PhD, MSN, BSN, FCN, CHSE, RN

This training covers de-escalation techniques and explains the progression of anger to aggression and violence using a ladder metaphor, providing specific strategies to recognize escalation signs and safely defuse tense situations. This training emphasizes self-calming techniques, proper body language, tone of voice, and empathetic listening as key components of effective de-escalation. Through scenarios and group discussions, participants learn practical methods to manage confrontational situations while prioritizing safety and preventing further escalation.
 
*1.5 contact hours of CE pending for nurses from the OU Fran and Earl Ziegler College of Nursing