Tulsa County COVID-19 Phone Bank Operations - PM Shifts

Feb 02 2021

The Tulsa Health Department has requested OKMRC volunteers to assist in the COVID-19 Phone Bank.

Event: COVID-19 Phone Bank

Location: Tulsa Health Department, James O. Goodwin Health Center

Address: 5051 S. 129th East Ave., Tulsa

Dates: Monday - Friday

Times: 7:40 am - 12:30 pm

and

12:10 pm - 5:00 pm

Tasks: Receive complex phone calls from sometimes very difficult callers and direct them to proper resources.
Schedule COVID-19 testing for callers

Skillset
• Customer service oriented
• Ability to talk to the public without political bias or emotional investment
• Ability to take direction and follow script/guidance
• Ability to handle sometimes very stressful, fast-paced environment on a regular basis and maintain a positive attitude and representation of the Tulsa Health Department
• No medical credential needed

Do NOT self-deploy. You will be emailed a confirmation email once your shift has been approved.

In addition, if you are experiencing any COVID-19 like symptoms you will not be able to volunteer for your shift.


Please wear your OKMRC shirt and badge. Masks MUST be worn inside the THD building. The phone bank is located in the basement of THD (51st St. & 129th East Ave). It tends to be a little chilly at times, so feel free to bring a sweater or jacket. In addition, feel free to bring your own snacks and a drink if you would like.